Have questions, feedback, or need support? We'd love to hear from you. Fill out the form below or reach out directly.
Monday - Friday: 1-2 business days
Weekend inquiries: Response by Monday
Please include as much detail as possible about your inquiry. For technical issues, describe your browser, operating system, and the steps you took. For bugs, include screenshots or error messages if possible.
No, we currently only offer email support. This allows us to maintain detailed records of conversations and provide more thorough, researched responses to your questions.
Use the contact form above and select "Bug Report" as the subject. Please include details about your browser, operating system, the video file you were processing, and steps to reproduce the issue.
Absolutely! We love hearing from our users. Select "Feedback & Suggestions" as the subject and describe the feature you'd like to see. We prioritize requests based on user demand.
If you have a copyright or DMCA concern, please select "Legal / DMCA" as the subject. We will respond promptly to address any legitimate copyright issues.
Yes! For business inquiries, enterprise deployments, or custom solutions, select "Business Inquiry" as the subject, and we'll get back to you to discuss your requirements.
If you haven't heard back within 2 business days, please check your spam folder. If you still don't see a response, send a follow-up email. Sometimes messages get caught in filters or there might have been a technical issue.